Overview
Welcome to Tokyo Milk Cheese Factory USA! The terms “we,” “us,” and “our” refer to 7Aroma LLC d/b/a Tokyo Milk Cheese Factory USA (“TMCF USA”). We operate this online store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify. These Terms of Service (the “Terms”) describe your rights and responsibilities when using the Services. By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not access or use the Services.
Access and Account
You represent that you are at least the age of majority in your state or province of residence and have authority to use the Services. To make purchases, you may be asked to provide contact, billing, and shipping information, which must be accurate and complete. You are responsible for maintaining the confidentiality of your account and all activity under it.
Our Products
We strive to present our products accurately, but colors and appearance may vary depending on your device. We do not warrant that any product will meet your expectations. Product descriptions, pricing, and availability may change at any time without notice.
Orders
Your order constitutes an offer to purchase. We reserve the right to accept, limit, or decline any order at our discretion. We may limit quantities, order values, or shipping volumes per order to ensure operational efficiency and product quality.
Please review your order carefully before submission. Changes or cancellations may not be possible once an order is accepted.
All purchases are subject to our Shipping Policy and Refund Policy, which are incorporated into these Terms by reference.
Prices, Taxes and Billing
Prices and promotions are subject to change without notice. Unless stated otherwise, prices exclude taxes, shipping, and handling. You agree to provide current, complete, and accurate payment information and authorize us to charge all amounts due.
Shipping and Risk of Loss
Delivery times are estimates only. We are not responsible for delays caused by carriers, weather, or events beyond our control. Title and risk of loss pass to you when goods are delivered to the carrier. Please ensure your shipping address is correct. Orders marked “delivered” by the carrier are considered delivered. We are not responsible for theft or loss after delivery.
Food Safety and Perishable Items
Our frozen cakes and other perishable products must be stored according to instructions on the packaging. Because they are temperature-sensitive, perishable items cannot be returned once shipped. Please review allergen information before consuming our products; items may contain milk, eggs, wheat, soy, nuts, or other allergens.
Intellectual Property
All content on the Services—including trademarks, text, images, graphics, and layouts—is owned by TMCF USA, its affiliates, or licensors and protected by law. You may use the Services for personal, non-commercial purposes only and may not reproduce or distribute any material without written permission.
Third-Party Tools and Links
We may provide access to third-party tools or websites. These are offered “as is” and at your own risk. We are not responsible for third-party content, products, or services. Review third-party terms before engaging in transactions.
Relationship with Shopify
Our store is powered by Shopify, but your sales contract is with TMCF USA. Shopify is not responsible for any aspect of your transactions. You expressly release Shopify and its affiliates from all claims related to your purchases.
Privacy
Your personal information is handled in accordance with our Privacy Policy and Shopify’s privacy terms. Information you submit may be processed in other countries to operate and improve the Services.
Feedback
If you submit ideas, reviews, or feedback (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use and display it for any purpose. You represent that you own or control all rights to your Feedback and that it does not infringe third-party rights.
Errors and Omissions
The Services may contain typographical or factual errors. We reserve the right to correct or update information and to cancel orders affected by errors without notice, including after submission.
Prohibited Uses
You may use the Services only for lawful purposes and may not (a) violate laws or infringe rights, (b) transmit malware or spam, (c) scrape or exploit the Services, or (d) interfere with security features. We may suspend or terminate access for violations.
Termination
We may suspend or terminate your access at any time in our discretion. You remain liable for all amounts due up to termination. Sections that should survive termination will continue to apply.
Disclaimer of Warranties
Except as expressly stated, the Services and products are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. Some jurisdictions do not allow certain disclaimers.
Limitation of Liability
To the fullest extent permitted by law, TMCF USA, Shopify, and their affiliates will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the Services or products. Our total liability will not exceed the amount you paid for the product that gave rise to the claim.
Indemnification
You agree to indemnify and hold harmless TMCF USA, Shopify, and their affiliates, officers, employees, and agents from any claims or expenses arising from your breach of these Terms or misuse of the Services.
Electronic Communications
By using the Services, you consent to receive communications electronically, including order updates and policy notices. You can unsubscribe from marketing emails at any time.
Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect.
Waiver and Entire Agreement
Our failure to enforce any provision is not a waiver. These Terms, together with referenced policies, constitute the entire agreement between you and TMCF USA.
Assignment
You may not assign or transfer these Terms without our written consent. We may assign them without notice.
Governing Law and Venue
These Terms and any disputes arising from them are governed by the laws of the State of Washington, without regard to conflicts of law. You consent to the exclusive jurisdiction of the state and federal courts located in King County, Washington.
Changes to These Terms
We may update these Terms at any time by posting a revised version on our website. Material changes will be communicated as required by law. Continued use of the Services after changes become effective means you accept them.
Contact Information
Questions about these Terms may be sent to:
Tokyo Milk Cheese Factory USA
Operated by 7Aroma LLC
Email: info@tmcfusa.com
